I attempted to stop by the location in Yakima this morning. I pulled and waited for several minutes, then a guy that seemed like he didn't know anything softly asked if I needed help. I told him I had not been there before and asked what to do. He said people normally park out on the street and they bring them a bin. I rattled off what I had in my trailer, with about 2k lbs of steel and iron in it, and he said he wasn't sure what you take and would ask someone. I told him I checked the website and verified, but ok. Another guy came walking out a min or so later and said, "move your car", I told him I was waiting for someone to check my load and gestured to the fact that I was currently blocked in. He told me another customer needed to leave (who could easily pull out without me moving) and in a very hard, almost yell told me "your going to move right now". I told him I was going to leave, never come back, and leave bad reviews and he just walked off, not caring at all. Meanwhile the 1st guy stood there dumbfounded. I got some help from another patron to squeeze back out and went to another place down the road. I was told by others not to go here because the people suck, I thought I would find out for myself... they were right.